Car Hire from Autos Away

Mechanical difficulties/accidents

In the event of any mechanical difficulties or accidents involving your car, it is important that details are reported to our local car rental supplier within 24 hours.

You must also complete an accident report form by the end of the rental period.

Local police should also be notified immediately in the case of accidents and a signed police report obtained.

Full details of third parties should also be obtained.

Authority to repair or replace a vehicle must be given by our local car rental supplier whose name and contact details are shown on your voucher and rental agreement.

You should retain copies of all rental documentation in the event an insurance company is involved.

Your insurance cover may be invalidated if this procedure is not followed correctly and this may prejudice any claim for compensation.

A checkout form must be signed on return of the vehicle. Failure to do so may delay the investigation of disputes regarding insurance excess charges.

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